Terms of Service

LUWEI is a digital service that curates spa, sauna, hot spring, and aesthetics wellness destinations through community-based curation and provides mood-based recommendations.

Place listings on LUWEI are based on recommendations from real visitors and community resonance. LUWEI provides place information but does not guarantee the quality or safety of the listed establishments. Users are responsible for their own experience.

LUWEI is not a medical service and does not provide health-related advice or diagnosis.

• "Service": Place curation, mood-based recommendations, community (reviews/posts), newsletter, and related web experiences provided by LUWEI
• "Content": Place information, curation text, mood tags, etc. created by LUWEI
• "User Content": Reviews, posts, photos, videos, etc. posted by users in the community

• You can create an account with email and password.
• You are responsible for safeguarding your account credentials.

• LUWEI may modify parts of the Service for operational or technical reasons.
• Material changes will be communicated by reasonable means, unless urgent for security or stability.

• LUWEI is currently provided free of charge. If paid services are introduced in the future, users will be notified in advance.
• When paid services are introduced, separate terms regarding payment, refunds, and related matters will be announced.

• Users may subscribe to our newsletter and may unsubscribe at any time.
• Important service announcements (e.g., changes to terms) may be sent regardless of subscription preferences.

• Users retain rights to their personal data (favorites, mood check records, etc.).
• LUWEI may process user data within the scope necessary to provide the Service (place recommendations, mood analysis, customer support, quality improvement).

• You retain copyright to any content you post in the community (reviews, photos, videos, etc.).
• By posting content, you agree to the following:

· Posted content may be displayed, curated, recommended, and used for promotion within the LUWEI service.

· Your nickname will be displayed when your content is used.

· You may delete your posted content at any time; upon deletion, its use within the service will also cease.

• LUWEI does not sell user content to third parties or use it commercially outside the service.
• When uploading photos or videos, you must only post content you have taken yourself or have the right to use.

• Place information provided by LUWEI is collected from community recommendations, various public sources, and real visit experiences, cross-verified and organized.
• Information collection and verification methods:

· Voluntary recommendations and reviews from LUWEI community users

· Public information from review platforms (Naver Reviews, Google Reviews, etc.)

· Information from official business websites, official SNS, map services, and other public platforms

· Public reviews and information from online communities

· On-site visits by the operations team (select locations)

• Some tips, reviews, and place recommendations are editorial content created by our operations team based on publicly available sources (public reviews, SNS, communities, etc.). Such content is not a direct reproduction of any original text, but independently written based on factual information.
• Place information (addresses, business hours, prices, etc.) consists of publicly available factual data, while curation descriptions and mood tags are independently written by LUWEI based on collected information.
• We do not copy or reproduce content (original reviews, photos, etc.) from any specific community or individual without permission.
• Business hours, prices, and operational information may change and may not be reflected in real-time.
• If you find errors or information that needs updating, please report via the community or email (business@luwei.kr) for prompt correction.
• If a listed business requests it, we will modify or remove their information.

• Copyright for curation texts, guides, mood tags, place descriptions, design elements, and other content created by LUWEI belongs to LUWEI.
• Unauthorized reproduction, reprinting, or redistribution of LUWEI content is prohibited.
• If you wish to quote our content, please cite the source and contact us in advance at business@luwei.kr.

• If you believe that photos, text, reviews, or other content posted in the community infringes on your copyright or portrait rights, please contact us at business@luwei.kr.
• Upon confirmation of rights infringement, we will promptly delete or make the content private.
• For faster processing, please include: URL of the infringing content, proof of your original work, and your contact information.
• If a listed business requests modification or removal of their information (photos, descriptions, etc.), we will process the request accordingly.

루웨이는 저작권 보호를 위해 다음과 같은 절차를 운영합니다.

1단계 — 신고 접수

• 저작권자(또는 대리인)가 이메일(business@luwei.kr)로 침해 신고를 접수합니다.
• 신고에는 다음 정보가 포함되어야 합니다: 침해 콘텐츠의 URL, 원본 저작물의 증빙(링크, 파일 등), 신고자의 성명 및 연락처, 해당 콘텐츠가 무단 사용되었다는 진술.

2단계 — 콘텐츠 비공개 처리

• 신고가 접수되면, 루웨이는 해당 콘텐츠를 검토 후 비공개 또는 삭제 처리합니다.
• 처리 기간은 신고 접수 후 영업일 기준 3일 이내를 목표로 합니다.
• 게시자에게 비공개 처리 사실과 사유를 통지합니다.

3단계 — 이의제기

• 콘텐츠 게시자가 정당한 권리를 보유하고 있다고 주장하는 경우, 이메일(business@luwei.kr)로 이의제기를 할 수 있습니다.
• 이의제기에는 다음 정보가 포함되어야 합니다: 본인이 해당 콘텐츠의 권리자임을 증명하는 자료, 연락처.
• 이의제기가 접수되면 양 당사자 간 협의를 통해 처리하며, 협의가 이루어지지 않는 경우 관련 법령에 따릅니다.

• 루웨이는 사용자가 게시한 콘텐츠(사진, 영상, 리뷰 등)에 대해 사전 검열 의무를 지지 않습니다.
• 사용자가 게시한 콘텐츠로 인해 발생하는 저작권 침해, 초상권 침해, 명예훼손 등 모든 법적 분쟁에 대한 1차적 책임은 해당 콘텐츠를 게시한 사용자에게 있습니다.
• 루웨이는 권리 침해 신고가 접수된 경우 9-4조의 절차에 따라 신속히 조치하며, 정당한 절차에 따라 조치한 경우 플랫폼으로서의 면책을 주장할 수 있습니다.
• 반복적으로 타인의 저작권을 침해하는 사용자의 계정은 서비스 이용이 제한되거나 영구 정지될 수 있습니다.

No illegal use, rights infringement, disruption, abnormal automation abuse, hacking, reverse engineering, or privacy violations.

• Posting others' photos, videos, or content without permission
• Writing fake reviews or malicious content

LUWEI will make reasonable efforts to provide the Service, and liability may be limited for force majeure or third-party outages.

These Terms are governed by the laws of the Republic of Korea.

Email: business@luwei.kr